Algemene voorwaarden

Our Contract

1. By placing an order, you are declaring that you are 18 years of age or over.

2. When you submit an order, your order represents an offer to us to purchase the products. This does not mean that your order has been accepted.

3. All orders are subject to acceptance by us. If we accept your order we will confirm our acceptance by sending you an order confirmation by e-mail. The contract between us will only be established when we send you the order confirmation. 

4. We have the right to cancel or refuse to accept an order on, inter alia, the following grounds: - In the event of a technical and/or typing error in the process or other details of products contained on the website when the order was placed, - Due to a lack of availability, - When there are reasons to indicate that you are a minor,- When there are reasons to indicate that the orders are for resale purposes, - If we were unable to deliver the product(s) to the address provided.

5. If an order is cancelled or not accepted, we will inform you at the earliest opportunity. If we already have received payment for such order, we will refund the applicable amount.

6. All products will remain available for sale on our website until we have received full payment.

7. If a product should become unavailable after your order had been confirmed and paid for, we will refund the price you paid.

Price and Payment

1. All prices are in euros including VAT (where applicable) at the current rates and excluding shipping costs. Shipping costs will be added to your order and depend on your destination country. The shipping costs will be added to total amount due and shown in the order summary page of our website before you place your order.

2. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

3. Unless we agree otherwise, we accept payments by the following methods:- Paypal: with PayPal you can shop online securely and conveniently using your debit or credit card, bank account or PayPal balance.- Direct bank transfer : in case you decide to pay by bank transfer you have to include the order number with your payment. As soon as we have received your full payment, we will ship your order.

4. We must receive full payment before we dispatch the products.

Water Resistance

1. You should be aware that we cannot guarantee waterproofing on our watches (unless told otherwise in the listing). Some of the watches might indicate water resistance on the dial, however that does not guarantee they are still water resistant. 

Paperwork

1. If the products are sold with paperwork, the age of the product is normally calculated from the date given on the paperwork.

2. If the products are sold without paperwork, it can be difficult for us to calculate the age of the products, especially for vintage products. While we calculate the age in good faith, you acknowledge that the age of the products is an estimate only. We make no representation or warranty in relation to the accuracy of the age of the products.

Product information

1. We take great care of our product information, descriptions and images online but will not be held responsible for any mistakes or omissions to any information given.

2. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the information and colours accurately, the colours on your screen can be different than the original product.

Non-confirming products

1. We are under a legal duty to supply you with products that are in conformity with the contract.

2. You must inspect the products as soon as reasonably practicable after delivery and you must inform us promptly if the products are non-conforming. At our request you must provide us an opportunity to examine the alleged non-conforming product.

3. You must take reasonable care of the products and you must return any products that are not in conformity with the contract (including paperwork, user manual, service papers and box as applicable) promptly and within 14 days of notifying us of the relevant non-conforming products. Reach out to us for help with the return. 

4. If the products are non-conforming you are entitled to ask us to replace or repair the products, though given the nature of the products that we sell we may not be able to source a suitable replacement. We are under no obligation to replace or repair the products where this is impossible or imposes costs on us that are unreasonable, taking into account, amongst other things, the value, which the products would have if they conformed to the contract and the significance of the lack of conformity, in which case your remedy will be limited to a refund.

5. If we were unable to repair or replace the products or this is impossible or imposes costs on us that are unreasonable, you are entitled to ask us to refund the products less: a) any deduction for loss of or damage to paperwork and b) any reasonable deduction for wear and tear through use.

6. You acknowledge that the paperwork (where supplied) substantially increases the value of the products and that is absence or damage will affect the value of the products. If you return the products with missing or damaged paperwork, we will make a reasonable deduction to the sum refunded to you not exceeding 25 percent of the purchase price.

7.  We reserve our rights to reduce any remedies under clause 4 and 5 If paperwork is missing or damaged.

8. Packaging will be your responsibility. You must ensure that you pack the products appropriately to prevent damage during transit. Reach out to us if you need any help with that. 

9. If the products are non-conforming we will refund you reasonably incurred return postage costs provided you comply with our reasonable return instructions and you provide us with a copy receipt.

General indemnity

1. You agree to be fully responsible for and indemnify us fully from and against all claims, liability, damages, losses, costs and expenses suffered by us and arising out of any breach of these terms of conditions by you or any other liability arising out of your use of our website or the use of another person accessing the website using your computer or account number and/or password

Events outside of our control

1. We will not be responsible for any failure to perform, or delay in performance of, any of our obligations under these terms and conditions that is caused by events outside our control. This does not affect your legal rights. 

2. An event outside our control means any act or event beyond our reasonable control including acts of God, collapse of buildings, fire, flood, severe weather, explosion, accident, war, act of terrorism, industrial dispute (not involving our employees), acts of local or central government or other competent authorities, interruption or failure of utility services, interruption or failure of our website or IT system caused by third parties, or delays or non-performance caused by third parties including manufacturers and delivery companies.

Fraudulent payments

1. If we reasonably suspect a fraudulent payment, then we will not dispatch any products and we will not carry out any refunds until authorized by our bank.